Responsibility for the Licensing, Registration and Regulation of care facilities for children and adults is vested with the Inspector of Social Services Institutions (ISSI) as stipulated under the Social Services Agencies Act.
Through this function, the ISSI ensures agency compliance with minimum operating standards as prescribed by law; where this is less than required, the ISSI in collaboration with the Human Services Department engage in the identification and provision of technical support to address quality gaps. Understanding that ‘quality improvement of service’ is continuous and cannot be pursued by mere enforcement; but rather by stakeholder agencies themselves embracing a Quality Improvement approach, the ISSI works closely in partnership via a participatory and capacity enhancement modality to better guarantee positive outcomes.
For general guidance, a Residential Facility Registration Package is made available to download for interested parties who may wish to apply for an operator’s license. The package contains:
1. Information on the Registration and Licensing process.
2. Considerations for operating a Residential Care Facility.
4. Copy of the relevant laws that govern the registration, licensing and regulation:
- Social Services Agencies Act, Chapter 45
- Social Service Agencies (Operators of Residential Care Facilities for Children)(Registration, Licensing and Minimum Operating Requirements) Regulations, 2004.
- Certified Institutions (Children’s Reformation) Act Chapter 121
- Certified Institutions (Children’s Reformation) Act Chapter 121 (Revised Edition 2003) (Showing the Subsidiary Laws at 31st October, 2003)
- Families and Children Act. Chapter 173 (Revised Edition 2000) (Showing the Law as at 31st December, 2000)
- Families and Children Act. Chapter 173 (Revised Edition 2003) (Showing the Subsidiary Law as at 31st October, 2003)
5. Sample Operations Manual